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The building was located just outside the accepted border of the main marketplace, the Bazaar (so as to not be subject to the rules which require it's places of business to move at least every 66 years), and was owned and run by Nym, an old retired battle wizard with only one leg.
Despite having no signboards or external advertisements, the Jewel Box still manages to attract a steady stream of shoppers and merchants. The main room of the tavern has a low roof and features sweet and slightly intoxicating smells.
The Jewel Box's principal customers were traders and merchants from the bazaar, but it was also a favorite spot for disreputable males, particularly of the lower houses. Females very rarely made an appearance there, largely due to the higher status they possessed in the matriarchal city. The Jewel Box never turned away potential customers, however, and all were welcome (provided they have wealth to spend).
The Jewel Box was renowned in Menzoberranzan as one of the only brothels offering drow females; Nym maintained a number of female drow slaves in the cellars, where they were available for males with enough money to spare. Even though this would normally be treated as an affront to the laws of the Spider Queen (males are not permitted any power over females by decree of Lolth), the Matron Mothers overlooked this factor; it was suspected they took a large share of the profits as a "gift" from Nym to stay their wrath. The Jewel Box also often featureed live music and contests of Sava, a board game that resembled chess.